Systems Analyst

We are hiring a Clinical Systems Analyst to join the Athena Health Care Systems family in Farmington, Connecticut!

Working with our team and residents will give you purpose in your professional and personal life.

Here at Athena Health Care Systems, our employees are the heart of our organization, and we take immense pride in their dedication. We are not only committed to delivering high-quality care and customer service to our patients and their families, but we also aspire to be the employer of choice. We strive to create a workplace where your skills and talents are nurtured to allow you to grow within the company.

As the Clinical Systems Analyst, you assume a pivotal role in sustaining and enhancing our clinically focused applications and support initiatives. This multifaceted role requires a comprehensive understanding of clinical EMR’s, workflows, and best practices in a Skilled Nursing Facility setting and general knowledge of the applications utilized across our facilities. Your responsibilities will extend to managing the entire lifecycle of these applications, including upgrades, training, patching, and day-to-day support.

Education & Experience:

• Bachelor’s degree in a relevant field or equivalent work experience.
• Preferably holds an RN, LPN license or has worked in a Clinical Informatics capacity.
• Experience in administration of healthcare operational applications (PointClickCare, NetHealth, Matrix Care, OnShift a plus).
• Must have strong organization skills both written and verbal needed to support.
• Experience working in a Skilled Nursing Facility (SNF) or SNF Management company.

Duties & Responsibilities:

• Application Lifecycle Management: Under the supervision of the Director of Business Systems and Development, lead and execute strategic lifecycle management activities, including upgrades, patching, and system enhancements to ensure optimal performance and security.
• Day-to-Day Support: Provide hands-on support to our clinical applications, addressing issues, troubleshooting, user administration, and collaborating with cross-functional teams to maintain seamless operations.
• Stakeholder Collaboration: Work closely with key stakeholders to comprehend processes, identifying areas for improvement. Utilize creative thinking to refine and enhance these processes, contributing to overall operational efficiency.
• Regulatory Knowledge: Stay apprised of laws and regulations relating to job responsibilities, e.g., EEO, OSHA, patient rights, fraud/abuse laws, PHI and HIPAA.
• Documentation: Maintain comprehensive documentation of application changes, end-user tip sheets, troubleshooting steps, and resolutions to streamline future support efforts.

About Athena Health Care Systems:

Athena Health Care Systems, headquartered in Connecticut, has been a pioneer in delivering exceptional healthcare services since its establishment in 1984. Operating nursing homes across Connecticut, Massachusetts, and Rhode Island, Athena stands out as one of the premier and highly regarded providers of skilled nursing centers in Southern New England. Through our commitment to improving both the lives of our residents and the quality of our environments, we have transformed our managed facilities into thriving communities where residents enjoy an enhanced quality of life, and employees find a fulfilling and supportive work environment.

Become a vital part of our team committed to delivering exceptional care to the residents we serve.

Athena’s Benefits:

• Competitive and Weekly Pay
• Holiday Pay for Hourly and Salaried Employees
• Overtime Pay for Hourly Employees
• Career Advancement Opportunities
• Exclusive Employer Discount Program

Benefits Available for Eligible Team Members:

• Employer Paid Life Insurance
• 401(k) with Employer Match
• Vacation and Personal Time
• Health, Dental, and Vision Insurance
• Health insurance among the lowest employee contributions in the state (Employee Contributions as low as $12.00 for singles & $39.00 for families)

We are an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. Athena Health Care Systems and its managed centers follow federal and state mandatory guidelines regarding staff vaccinations; our vaccination policy requires all newly hired staff, regardless of position or work location, to be fully vaccinated against COVID-19 unless they receive an approved exemption from Athena, except where prohibited by state law.